Introduction
This website is operated by the holding company of the ioula brand, Enliven Family Care. The term “we”, “us” and “our” shall refer to “ioula and Enliven Family Care”. The word “terms” shall mean the “Terms and Conditions” laid out in this document.
The terms will be updated periodically so please check on this document to ensure that you are aware of the latest changes.
Your use of this website and the services that it offers express your agreement to the terms and conditions laid out in this document. Use of this website refers to accessing the site, sharing its links, creating any comments, creating any user accounts, reading the articles, communicating with us via the available channels, making purchases and other services that we may offer in the future that are accessible via this website. We advise you to read this document to fully understand the terms of usage before proceeding to use our website. If at any time you feel that you do not agree with any of the terms here, you must cease to use this website.
Audience
By using this website, you present yourself as being of the age of majority (which in Malaysia is age 18). You are responsible for actions that you perform on this site, for any purchases that you make on this site and you understand all the termsin this document.
If you are below the age of majority, we believe that you have obtained consent from your parents or guardian.
Orders
You agree that any information you share with us for the purposes of fulfilling your Orders shall be correct and current. We reserve the right to check on the authenticity of Orders to ensure that they are not placed wrongly by mistake or that they are not purchased by a person or party with intentions for reselling. We may cancel the Order if such cases are detected and we will attempt to contact you via email or mobile number before cancellation happens.
Accounts and Registration
Please refer to the section titled “Contact and Personal Information” in our Privacy Policy on this page titled : Privacy Policy
Disclaimer and Limitation of Liability
We do not guarantee that the website will be available at all times for your access. This could be due to but not limited to : web hosting company maintenance windows; update and maintenance windows; unforeseen technical issues and unforeseen cyberattacks. We are not liable for any data or financial losses, damage or injury that you may incur as a result of being unable to access the website.
The information, services and products offered on this website are offered on an “as is” and “as available” basis without any warranties, guarantees or conditions. We will not be liable for any financial or data losses or injury as a result of misunderstanding or misusing the information, services and products that we offer.
We do not distribute malicious software such as but not limited to worms, viruses, trojan horses, keyloggers, trackers and phishing links. Even though we have taken the necessary measures, we do not guarantee that the website will be perpetually free from such malicious software and scripts as the website could fall under a cyberattack or be technically sabotaged by a hacker or any other malicious or even mischievous party that may implant such software onto the website. We will not be liable for any financial or data losses or any injury that you may incur in the unfortunate event that such technical sabotage would affect you.
Proper Use
When using this website, you agree that you will uphold civil conduct. You will not perform any unlawful actions that may constitute but are no limited to slander, defamation, criminal or cybercriminal activities.
You agree that :
- You will not upload or cause to upload malicious software, code or scripts including but not limited to worms, viruses, trojan horses, keyloggers, trackers, destructive scripts or data manipulation scripts.
- You will not upload any content that is deemed slanderous, defamatory, derogatory, obscene or racial.
- You will not upload or transmit any links that are manipulative or cause other parties to misunderstand or wrongly put trust into them which may constitute but is not limited to phishing.
- You will not upload or execute external scripts that may disrupt or cause to disrupt the services provided by this website.
Content and Information
The information provided on this site is on an “as is” and “as available” basis. We do not guarantee that the information is free from inaccuracies, lacking completeness or the most current. We strive to keep the information as correct as possible but are not obliged to correct any inaccuracies immediately.
The information provided explains about our products and topics related to our products and company. It is not to be taken as an endorsement, suggestion or inducement to purchase our products or services. We will periodically update our content as we receive newer and more information.
The information, product details and pricing or any promotions may be updated at any time without prior notice.
Copyright and Trademarks
The content on this website is copyrighted to Enliven Family Care.
You may share the information and pages on this website with other people or parties. However, we do not allow the information, images, designs and webpages on this website to be reproduced in a manner that could bring alternate or misconstrued meanings that may confuse any other people or parties. We take this matter seriously as unlawful copying and reproduction could lead to production of scam and phishing pages.
We do not allow the content and images in the website to be copied or modified without our express permission. Please reach out to us via our Contact Us form for any collaborations or citations.
Third-party Systems
From time to time, we may include integrations with third-party systems or links to third-party sites or tools for your convenience or to achieve some functionality. We are not responsible for the accuracy of the content or the processes on these systems. The third-party systems will have their own Terms and Conditions of use.
Availability of the site
Our website is hosted by Exabytes Malaysia with an advertised Service-Level Agreement Network Uptime of 99.9% and Server Uptime of 99.5%. Aside from the technical aspects of availability, as long as we remain operational we will keep the website functioning for your use.
Governing Law
The terms in this document shall be interpreted based on Malaysian laws as it applies to Malaysian citizens and permanent residents. Non-Malaysian citizens and permanent residents using the website will also have the terms in this document applied to them interpreted based on Malaysian Laws.
Security
We have taken measures to ensure that you have a safe browsing and shopping experience with us. Communications between your browser and our website is encrypted using SSL (Secure Sockets Layer). SSL technology ensures the contents of your communication between both parties are only readable by either party. Anybody or any system that attempts to tap in to the communication but is not the intended recipient will only be able to read an encrypted form of the communication which will appear to be a highly scrambled meaningless message.
Privacy Policy
Our Privacy Policy is highlighted in our document here on this page titled : Privacy Policy